Preliminary Fixes
- Check internet stability: An unstable or weak connection can interrupt communication between your device and Roblox servers, causing access issues. Ensure your network is reliable and consistent through online speed tests.
- Check if Roblox is down: To check if Roblox is down, visit the official Roblox status page for real-time updates on the platform’s operational status. Additionally, check social media platforms and community forums, where users often report widespread outages.
- Disable VPN: VPNs can change your IP address to one that Roblox’s servers might not recognize or could flag as suspicious. This can lead to denied access or blocked services.
- Add Roblox to your firewall’s whitelist: This ensures your firewall does not block Roblox’s necessary connections, allowing the game to run smoothly. One effective method is to add Roblox to your firewall’s whitelist.
- Contact Roblox Support: If troubleshooting steps haven’t resolved the issue, contacting Roblox Support can be helpful.
Fix 1: Remove Roblox Cache on Windows and Android
Like every application, Roblox stores a cache to load certain features faster. However, these cache files can corrupt over time and cause issues such as Roblox authentication error 403.
On Windows
Step 1: Open the Run application using Start or the Windows + R key.
Step 2: Type the following and hit OK.
%localappdata%

Step 3: Search and open the Roblox folder and delete the contents inside the folder.
On Android
The steps and option names differ based on the device you use. However, these steps will still give you an idea of what to do.
Step 1: Tap and hold the Roblox icon from the home screen or app drawer. After that, tap the App icon.
Step 2: Choose Storage & cache.


Step 3: Tap Clear cache.

Fix 2: Log Out and Log in to Roblox
When you log out from Roblox, it will also clear any temporary files associated with it.
Step 1: Open Roblox > click More from the sidebar. The option is at the bottom right.
Step 2: Scroll down and click Log out. When asked, click Log Out again to confirm.

Once you log out, enter your credentials and tap login.
Fix 3: Restart System
Restarting your system will clear all the cache files, including the ones causing any issues. We already have a detailed guide on how to restart a Windows system. As for other devices, follow the steps mentioned below:
Restart Mac
Step 1: Click the Apple logo at the top right.
Step 2: Click Restart > choose Restart again to confirm.

Restart iPhone
The steps to restart your iPhone might vary depending on the model you use. You can follow the steps mentioned here based on your iPhone (Face ID vs. Touch ID).
Step 1: Turn off your device by following the below steps:
- For iPhone SE 1st Gen and 5 series: Long-press the top button.
- For iPhone 6 series and later with home button: Long-press the side button.
- For iPhone X and later with Face ID: Long-press the power and any volume buttons simultaneously.
Step 2: When a slider appears, drag it till the end to shut down.
Step 3: Once done, long-press the power button until the Apple logo appears.

Restart Android
Depending on the Android Devices, the steps may vary.
Step 1: Invoke the power menu and follow the steps that work for your device:
- Press and hold the power button. If it invokes Google Assistant, you need to follow the next method.
- Press and hold the power and Volume up/down buttons simultaneously.
Step 2: Choose Restart and tap Restart again to confirm.

Fix 4: Make the Registry Edit on Windows
Step 1: Open regedit using Start of Search. Click Yes to give permission.

Step 2: Right-click HKEY_CURRENT_USER folder and choose Permissions.

Step 3: Choose Full Control > click Apply. Once you make the changes, click OK to confirm.

Repeat the same for the HKEY_LOCAL_MACHINE_SOFTWARE folder.
Fix 5: Reinstall Roblox
Besides the fixes mentioned, you can also reinstall Roblox. Uninstalling and reinstalling the application will clear the app data, including those causing the error on Roblox. You can follow our detailed guide to uninstall an app on Window, Mac, or iPhone to remove Roblox.
As for Android users, follow these steps:
Step 1: Open Roblox on Play Store > tap Uninstall.
Step 2: Tap Uninstall to confirm.


Once you uninstall the app, you can install Roblox using the link based on your device.
There you go. You have successfully dealt with Roblox error code 403. Remember not to violate any of Roblox’s rules and policies to get banned.
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Last updated on 13 August, 2024
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